Delivers Frozen
- Delivery Timeline
- All orders will be processed and delivered within 7 to 14 working days from the date of purchase.
- Delivery times may vary due to external factors such as courier delays, public holidays, or unforeseen circumstances.
- Damages and Liability
- We are not liable for any damages that occur during the delivery process.
- Should there be any issues with the condition of your product upon receipt, we recommend reaching out to the courier service directly.
- Returns, Refunds, and Exchanges
- All sales are final. We do not accept returns, refunds, or exchanges once the order has been processed.
- Order Amendments
- Purchases are final and cannot be amended after the order has been placed.
- Out-of-Stock Items
- In the event that an item is out of stock, our team will contact you to arrange a replacement of equal value. Should a replacement not be suitable, you may opt for a refund for the unavailable item.
- Customer Support
- For any inquiries or assistance, please contact our customer service team via hello@ltria.com.
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