- All local deliveries will be made within 5 to 10 working days from purchase date. Any change in delivery lead time in special cases will be separately informed to the customer.
- All purchases & redemptions are subject to terms and conditions of the final product suppliers/brands, which are subject to change without prior notification.
- Products once purchased, cannot be refunded/returned/exchanged. In exceptional circumstances, when the product delivered is not matching the product ordered or the supplier informs of unavailability of the product post the product purchase, refund may be allowed solely after approval from L’Tria and the supplier of the product.
- L’tria is not responsible for any loss, injury or harm any person suffers in connection with using product/s purchased.
- All redemption items are subject to availability and on a whilst stocks last basis.
- Redemption is strictly non-exchangeable and non-upgradeable, unless otherwise indicated.
- L’Tria reserves the right to reclaim and charge the full retail value of the gift/s from the customer if Reward Points is insufficient due to a cancelled/returned/refunded order.
- L’Tria will not extend the redemption period. Lost or damaged vouchers will not be replaced or refunded.
- By redeeming the item, customers accept the terms and conditions stated in Terms and Conditions.
- Images shown are for illustration purposes only. The colour of the actual product may/may not defer from images shown.
Service Centre Information
Singapore Service Centre Convergent Systems (S) Pte Ltd
9 Ubi Cresent Singapore 408572
Tel: +65 6337 0177
Operating hours:
Monday – Friday 09.00 AM – 06.15 PM
Closed weekends & public holidays.
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