- All local deliveries will be made within 5 to 10 working days from purchase date. Any change in delivery lead time in special cases will be separately informed to the customer.
- All purchases & redemptions are subject to terms and conditions of the final product suppliers/brands, which are subject to change without prior notification.
- Products once purchased, cannot be refunded/returned/exchanged. In exceptional circumstances, when the product delivered is not matching the product ordered or the supplier informs of unavailability of the product post the product purchase, refund may be allowed solely after approval from L’Tria and the supplier of the product.
- L’tria is not responsible for any loss, injury or harm any person suffers in connection with using product/s purchased.
- All redemption items are subject to availability and on a whilst stocks last basis.
- Redemption is strictly non-exchangeable and non-upgradeable, unless otherwise indicated.
- L’Tria reserves the right to reclaim and charge the full retail value of the gift/s from the customer if Reward Points is insufficient due to a cancelled/returned/refunded order.
- L’Tria will not extend the redemption period. Lost or damaged vouchers will not be replaced or refunded.
- By redeeming the item, customers accept the terms and conditions stated in Terms and Conditions.
- Images shown are for illustration purposes only. The colour of the actual product may/may not defer from images shown.
Service Centre Information
COMMUNICATION MOBILE SERVICES PTE LTD
304 Orchard Road #04-29 Lucky Plaza Singapore 238863
Monday to Saturday 10am to 7pm; Excluding Sundays and Public Holidays
**Closed for lunch between 1.30pm to 2.30pm.
Please email customer service team at jabra90503838@gmail.com.
WhatsApp: +65 9050 3838
Please bring along these mandatory items to the service centre
Faulty Product
Receipt / Proof of Purchase (Soft or Hard copy)
(Walk-in basis, no appointment required)
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